Breakdown; post-mortem of a process failure February 17, 2021 4-Minute Read I was reviewing an old incident review doc where I wrote up some of the high level learnings from the incident. Thought it was worth sharing, with the details omitted to protect the innocent.
Measure the Technical State of your Team January 10, 2021 4-Minute Read Some thoughts on how you could evaluate the state of the systems your team owns.
The importance of clear communication September 9, 2020 6-Minute Read This is based off a talk I gave on improving communications.