When something breaks in production—maybe a server crashes or a deployment goes sideways—it’s tempting to point fingers and hunt for the person “at fault.” But that only breeds fear and discourages honest discussion. A blameless postmortem flips the script: it treats every outage as a chance to learn how our systems and processes can improve, rather than a moment for shame.
I read that you learn more from a poor example than from a correct one. I don't believe this but that means my site will be a success.